As Rest of World explains, WhatsApp is transforming how business gets done, across sectors, company sizes, and markets all around the world. Check out their recent deep dive covering everything from the history of WhatsApp, the evolution of our tools that support both SMBs and the world’s largest enterprises, to our view for the future. In addition to customer voices, you’ll hear from Alice Newton-Rex about our commitment to privacy and transparency and Nikila Srinivasan about the ways that we’re connecting even the smallest local businesses to new and local customers in their communities. Whether you’re interested in SMB tools, how giants like L’Oreal recreate a door-to-door sales experience, or the future of AI, there’s something here for you with WhatsApp Business. We’re proud to be the place where business gets done. https://go.fb.me/vc2bzw #whatsappbusiness
About us
Do more with conversations · WhatsApp Business products support businesses from large to small, see which product best fits your needs.
- Website
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https://www.whatsapp.com/business/
External link for WhatsApp Business
- Industry
- Telecommunications
- Company size
- 10,001+ employees
Updates
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Want to maximize your holiday sales? It's time to think beyond just promoting products. 🏷️ Learn how to use WhatsApp to cross-sell and upsell, increasing average order value and driving revenue growth. Check out our latest blog post for actionable tips and strategies to boost your holiday sales: https://go.fb.me/rw6q38 #holidayplanning #holidaysales
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Our gift to you this holiday season? 🎁 We're testing controls to help customers fine-tune their preferences and prioritize the business messages they want to receive. That means your business will have more feedback to understand what messages are working so you can learn and adjust. Here's to keeping the season calm and bright. https://go.fb.me/pn1rbw
WhatsApp will finally let you unsubscribe from business marketing spam | TechCrunch
https://techcrunch.com
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For the final post in our Holiday & Mega Sales Day Series, learn when to get ahead and how to plan for high-value messaging moments across the customer lifecycle: https://go.fb.me/g42hv3 #holidayplanning #holidaysales
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This week in our 🎁Holiday & Mega Sales Day Series🎁, get insight into consumer behavior and learn how to drive growth across the customer lifecycle. Download our guide to do more with conversations. 🔗 https://go.fb.me/q8spz7 #holidayplanning #holidaysales
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T-minus one month to Black Friday—good thing you've been following our 🎁 Holiday & Mega Sales Day Series🎁. When your team is at its busiest around Black Friday or 11.11, find out how to deliver valuable consultative shopping experiences at scale. 🔗 https://go.fb.me/yn7fkr #holidayplanning #holidaysales
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Name a more iconic duo than fries + ketchup… how about nuggets + WhatsApp? At least that’s what quick service restaurants in the US are discovering. Fast food restaurants have long relied on Meta’s advertising solutions globally. And, in cities from Singapore to Sao Paulo, WhatsApp has always been on the menu. Recently, more quick service restaurants are seeing value in connecting with customers on WhatsApp in the US. As a The Wendy's Company executive explained, it’s a strategy “rooted in listening to our consumers and showing up authentically in the spaces they take an active part in”. And for many of those consumers, that space is right in a WhatsApp chat. Meta recently hosted a Restaurant Summit, bringing together brands from across the industry to learn about how they can grow their business by leveraging WhatsApp and Meta’s full suite of solutions. Check out the full recap on the Meta for Business blog to learn more: https://lnkd.in/gvy-2tdZ
Sizzling Marketing Insights from Meta’s Restaurant Summit
facebook.com
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New week, new post in our 🎁Holiday & Mega Sales Day Series🎁. Find out how to build your customer base ahead of holiday sales, and reap the rewards all year long. Learn how WhatsApp for Business can level up your lead gen. 🔗 https://go.fb.me/zcqe2l #holidayplanning #holidaysales #leadgen
Holiday Messaging Magic: Find & Qualify New Leads with WhatsApp
business.whatsapp.com
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Club Med can kick back and relax knowing WhatsApp’s got their back 🏝️ ✅More bookings ✅Increased conversion ✅Additional leads Note: Results are self-reported and not identifiably repeatable. Generally expected individual results will differ. Full case study here: https://go.fb.me/clubmed
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“Our vision, if we get all of this right, is a business and a customer should be able to get things done right in a chat thread.” Hear more about our business from Nikila Srinivasan, Vice President of Business Messaging at Meta, in this insightful interview with BBC.
We’re building a reality where you can do all the things you need to run your busy life right in a chat thread on WhatsApp. Without paying a single cent to WhatsApp, you can get your boarding pass, start a clothing return, update your hair appointment, and reorder coffee beans before you get dangerously low! I had the opportunity to chat with the BBC about this vision and how we run a business while fulfilling it. WhatsApp makes money by charging enterprise businesses to use our solutions to connect with new and existing customers who want to hear from them. We also sell ads on other surfaces like Instagram, Facebook and web which allow users to discover businesses they want to chat with and connect with the click of a button. Check out the article to learn more: https://lnkd.in/e8fu-sar WhatsApp Business
How does WhatsApp make money?
bbc.com