About chelming

Yeah. Sounds like only the first part (watch to watch) went live ... View more

The only software update we've received (last week) is for siblings with supervised accounts to be able to message one another from their watches. It sounds like the ability for supervised siblings to message using the phone app hasn't rolled out yet. They haven't said anything (in the ads and announcements I've seen) about messaging supervised accounts outside your family group.       ... View more

The 12 year old can only chat if they also have an Ace LTE. They can't use the app to chat since supervised accounts still aren't able to use the Ace LTE app. The update was only for communicating between two Ace LTE watches   ... View more

Did you add them as contacts for one another? It doesn't add them automatically, you still have to add them yourself. ... View more

I forgot about family chat. I don't see anything in the app though. I also didn't know you could use the watch without the kids having a Google account.  ... View more

My kids got the update last night and I was able to add them as contacts for one another today. You add them like you add any other contact. The message will say that the contact needs to accept the email but in reality it immediately links them and they show up. ... View more

I'm not sure that's true? All three of my kids watches were active and working before we got the physical cards ... View more

It was blocked and that was the issue 😭 I swear I didn't block it but who knows at this point. Is there any way to have a message to verify that the app isn't blocked so other people don't run into the same issue? Thanks for the help! ... View more

@Acetheriver support just told me that Greenlight isn't a supported bank 🤦‍♀ Hello Chris, Thanks for reaching out to the Fitbit Ace LTE Customer Care Team. I just wanted to make a follow up with you as we review your case. It seems that your debit card that you want to add to your Fitbit Ace LTE Watch is not listed to our Supported debit or credit card. 5-3299000036995 ... View more

lol why'd this get marked as answered? I don't have an answer yet on how to resolve it 😂 ... View more

Oh, yes please! ... View more

Thanks! They're all on the same May update version. I did a chat with the Ace LTE support and they said they'd escalate to a product team via email but I didn't get an email confirming that soooo we'll see, I guess! 😅 ... View more