About Jvalz

Use the support contact they linked in this thread- I was finally able to get in contact with someone and sent mine in. They shipped me a replacement really quickly.  ... View more

I’m so sorry to hear that, it’s beyond frustrating. Someone from Google finally contacted me and I sent it in & got a replacement. It took weeks for that to happen, and I have insurance and my claims kept getting denied. Hopefully someone sees this and reaches out to you- that’s how I finally got someone to actually help! ... View more

Yes! 9-0673000037081 ... View more

I tried this. I literally tried everything - and Google has been zero help. They are claiming my insurance doesn’t cover this hardware issue, even though that’s exactly what the insurance says it covers.  ... View more