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Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
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Google TV Streamer stall during updates

From new I have setup my Streamer it than went thru the update, it downloaded the update but when it went to load it my screen went black and nothing seems to happen. This is my 2nd go ad I took my first one back thinking it was faulty it was doing e...

Norson by • Community Member
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Unable to play Flixhd

Unable to play videos from flixhd app, it shows the first page, but if I select any title it just shows blank screen with 0x50014 code, pls help to fix the issue

Unable to launch Google home with customizable button

Hello, I purchased a Google TV streamer over the weekend and have been unable to configure the remote (star button) to launch Google Home.The app does not allow me to map the start button to 'Google home', I can see the option to do so, select it, hi...

Onn steaming won't connect to WiFi.

Last week the Wi-Fi went out and they just came back up yesterday upon turn on the TV it would not let me pull up the content for the Google TV. It's saying content fail to load

PamB45_ by • Community Member
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No Google TV Live tab on app

I have the Google TV app on my Samsung s24 Ultra and tab s9 ultra. Neither have the Live tab. Where is it? Do they even have it?

RoGee1415 by • Community Member
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Installation stops at about 75%

When configuring new Google media streamer it starts installing new update (UTT3.240625.001.K9) and at about 75% it stops. Tried reset device and different network both 2.4 and 5 GHz but no success. Any solutions?

Zhapod by • Community Member
  • 43 Views
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Disconnects when using wired connection

Hi,I've recently connected my Chromecast Ultra using the wired connection and have started having problems.After 1/2 - 1 hour of streaming Disney+ using my phone as control the Chromecast stopped responding and there was no control through Disney+ ap...

DR12 by • Community Member
  • 62 Views
  • 1 replies
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Google Streamer screen saver timer

Hello,I recently bought a Google Streamer. Under some circumstances, the screensaver starts even if an application is streaming content. I would like to disable the screensaver or change the timer.I cannot find any options for this in Google Home nor...

Lwenkin by • Community Member
  • 48 Views
  • 0 replies
  • 0 kudos
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