Product Feedback

Do not remove Challenges & Adventures! A lot us use these features to motivate us and connect. My kids are able to connect and do challenges with their friends too.   Moderator Edit: Clarified subject ... View more

Hi there,   I'm really excited about Apple's announcement of the Health App in iOS 8 to be release this fall.  I'm looking forward to seeing a product announcement by Fitbit for a successor to the recalled Fitbit Force, and I'm really hoping to hear some exciting news about Fitbits intigration with Apple's new Health App to be released alongside iOS 8 this fall.     This is a huge oportunity to make your devices even smarter and more integrated - Please support these APIs!  Thanks!   Moderator edit: updated subject for clarity and labels. ... View more

I'd very much like my fitbit data available in Google Fit. I use a different app for food logging, but Fitbit's step counter, sleep tracker, and aria are great. If their data was available through the new Google Fit it would be fantastic. Moderator edit: Added labels. ... View more

Please bring the Relax app to the charge 5. The charge 5 has the perfect size screen I'm looking for but I'm so disappointed to hear that the Relax app isn't offered. Moderator edit: Formatting ... View more

Please allow Sense to storage Music (mp3) just like Ionic, Versa, Versa 2.   Moderator Edit: Clarified subject ... View more

I'd really like the ability to rearrange the built in apps on my Charge 3. The app I'll use most often is the Weather, which is on the last page! I have to swipe a bunch to get to it. The next one would be the timer app, which is on the second page. The most frustrating part is that on some of the help pages, the images show the apps in a different order! I've spent ages trying to figure out how to adjust it.   Moderator Edit: Title for Clarity ... View more

The charge 5 would be perfect if it had an altimeter to count floors. Please could you add an altimeter to a future charge series. For now I shall stick with my charge 3. Moderator edit: Formatting ... View more

While the Charge 5 has 23 different clock faces, it doesn't exactly fit what I would like to see, and others from looking at comments. If a dev could design and publish a clock face for the Charge 5, I think the majority of complaints related to the clock display would be addressed. Please! Add support for Charge 5 to the Fitbit Studio!   Moderator Edit: Clarified subject and updated label ... View more

Add a weather app for the Charge 5. ... View more

now its set up so that when i scroll right I get notifications and when i scroll left I get EDA scan, there should be the possibility to change the order in which they show up.   Moderator Edit: Clarified subject ... View more

With Pokémon Go's release, it would be great to see that Fitbit, the authority in wearable fitness trackers and the app Pokémon Go which encourages its players to walk around and discover the world using their feet, join forces for a better you. Hitting your goals and catching your beloved Pokémon, is there anything else better than that? Whenever you reach your Fitbit goal, you'll get a little in-game item for Pokémon go. Pokémon related badges will also add spice to your collection of badges. You can brag it off to your friends as a sort of badge that you and Pokémon accomplished.   I think this would be a very good move for Fitbit since they have been the forerunner in the wearable fitness trackers industry and with the popularity of Pokémon Go, what better way than 2 giants in the industry joining together. Makes sense right?   Thanks for reading.   Moderator Edit: Added Labels ... View more

Hello, I pre-ordered Sense 2 and waited for a month. Then I'm disappointed with the device without Google Assistant but only Amazon Alexa. Alexa doesn't support our region (Taiwan) and language (Trad. Chinese). Also, when notification comes, it always shows the app logo for too long then the content, please shorten the duration.   Moderator Edit: Clarified subject and updated label ... View more

Please let us sync amazon music like we can Pandora. I have an amazon music account.   Moderator Edit: Added Labels ... View more

Suggested idea is to have the sleep score optional !  We should be able to choose if we have the score or not , I hate feeling like I failed my sleep!   Moderator edit: updated subject for clarity ... View more

The clock faces on the Charge 5 are in color, but I can't select the colors. So a clock face can look good in form, but nog in color. Would be nice if I could selectd a color for a face. Moderator edit: Clarified subject ... View more

There are several functions that I do not need or want and there is currently no way to turn them off. I would normally just ignore them but my FitBit has this annoying habit of just randomly switching to something it thinks I want, when I have done nothing. It's as bad as driving a car and when you stop at a light, the car decides you want to park so it opens the door for you. I want to control my screen, what it shows, and when it shows it. Currently I can do none of this.   Moderator Edition: Updated title for clarity ... View more

Re-add the ability to add/update/delete alarms in mobile apps and sync to all fitbit devices. A recent firmware update seems to have removed this capability from mobile apps and it seems it is only possible to do this on the watch itself. I would like to see this functionality added back to the mobile apps.   Moderator Edit: Clarified subject ... View more

I am frustrated that I cannot give my Fitbit blaze to my daughter and use the family account. The only device it will allow you to since is the Ace. The Blaze is far better and it would be extremely useful to her. The only way I can have her use the Blaze is to lie about her age and create a single account for her. Please allow other devices on the family account for minors.    Moderator Edit: Title for Clarity/Added Labels ... View more

Please add the heart rate data to the reports that can be downloaded/exported.  The ones for the activity and sleep are perfect but since I have a pacemaker I really need to have one to print out for my cardiologist showing how often I rise above the set pace. Thank you   Mod edit: Title ... View more

Hello, It is a sincere request to add the dark theme for the android application as the appearance of the application during night time is very bright and with the dark theme it will be easier to use the application and not cause any harm to one's eyesight    Moderator Edit: Clarified subject ... View more

To be able to upload all types of activity to Strava, including non-GPS activities, such as weightlifting.   Moderator Edit: Updated label ... View more

Can we please have something that syncs our fit bit stats with our S Health stats? It's annoying to have multiple fitness platforms especially now that androids are becoming more and more popular as are fitness apps. It would be nice to do it all from one place.   Moderator edit: edited title and added labels ... View more

In the latest update of the Fitbit app, the Dashboard that customers interact with daily underwent a huge visual downgrade. It is far less appealing to look at, and harder to quickly see where you are with your daily goals. Please allow Customers to choose their dashboard, similar to how customers can choose their fitbits clock faces. It makes sense to at least allow a choice between the new version and the old version of the dashboard. PLEASE consider this.  ... View more

Hello, Wouldn't it be nice if you allow us to name the silent alarms? For example: an alarm to wake up, one to drink water, food, one to remind me of something such as an important meeting, etc... Your feedback is highly appreciated. Best regards,   Moderator Edit: Added Labels/Title for Clarity ... View more

When will it be availible to reply with iOS for apple users. I noticed Versa can reply to text but it says only for android. I will never switch to android and the reply to text is the only thing that Fitbit is missing. Apple Watch does all the same plus reply to text and taking calls. Big miss on Fitbits part.    Moderator Edit: Title for Clarity/Added Labels ... View more

I'm starting a new thread to bring back the old dashboard since the previous one was closed to comments and is no longer being considered by the developers.   I can't express how much I loathe the new "look."  It's cluttered, difficult to navigate, and it enrages me anew each time I go to check if I've got my dot for the hour.  Please give us the option of using the "classic" view.  Failing that, give us the option to remove or edit what we're tracking.  I'm in menopause, but it won't let me remove the Female Health.  I don't track how much water I drink, or what I eat, but those are permanently visible (I could edit them out of the old dashboard).   Please return to something clean and functional.  If not, I'm sure I can find another tracker that will suit.  I've been with Fitbit for over five years but updates like this do not inspire brand loyalty. ... View more

Pokemon Go is soon to roll out a feature allowing external apps (namely Apple Health and Google Fit) to track steps and distance without needing to have the Pokemon Go app running.  It would be great if Fitbit's services could be supported as well.  As it stands, Google Fit and Apple Health do not officially work with Fitbit. ... View more

It would be great if music controls could be added to the Charge 5 I have this on my Versa 1 which is several years old now General music controls are great as you can use them whilst in an exercise If that's not technically possible, then the Spotify Controls App for the Charge 4 being made available for the Charge 5 would make sense   Moderator Edit: Clarified subject and updated label ... View more

I and many others have liked, posted, complained and begged Fitbit to allow/enable notifications.  This is a request to Fitbit to enable, at the choosing of the user of the Fitbit tracker (Charge, Charge HR, Alta, Charge 2, & Surge) to have what ever app notifications they want for both iPhone and Android devices display on the Fitbit tracker screen.  This idea suggestion eliminates the need for individual idea suggestions for types of phones or apps that people want to get notifications for, we want the choice to select which ones (like third-party apps such as BitTicker have done for us in the past).  I own a Charge HR, but I want this for all Fitbit trackers, not just mine.  Please give this a thumbs up and post comments on your agreement with this. (And yes, we all know you want Whatsapp part of these choices, don't complain about those of us that still use SMS).  It's about CHOICE of apps, not just Whatsapp.   A recent 10-08-2016 moderator (AndrewFitbit) post on the 'More Notifications' suggestion is what inspired me to do this as it suggests we divide up and make suggestions on each app feature and each device and each tracker.  That is counterproductive.  We need to unite!     Moderator edit: labels ... View more