About LZeeW

@edgegirl   You have your profile picture, not a gear icon, because you moved from a Fitbit account to a Google account.  I also want to add that if you tap the three dots, then Enable snoring, you get results the next morning. @Rge  Thank you for adding the screenshots. ... View more

Hello @Happylifehustle and welcome to the Community.  I've never seen a third party band extender that attaches to the pebble.  I've only seen ones that extend a conventional clasp band.  I've never seen one that can extend the infinity style band, the one that comes on the Fitbit. Other style bands are available from the Google Store.  There are conventional style bands that will work with available band extenders.  But take a look at the Hook and Loop band.  It will fit a 9.2" (235 mm) wrist.  Third parties also make metal mesh bands, which rend to run longer than conventional bands.  If you choose a third party metal mesh band, read the reviews to make sure it "fits" the Versa 4.  Some users who upgraded from a Versa 3 to a Versa 4 found that their third party bands didn't fir their Versa 4.  All of my Fitbit bands that I bought for my Versa 3 fit my Sense 2. You must keep in mind that hook and loop or metal mesh bands aren't designed for sweaty workouts or swimming. ... View more

@Rge   A big issue for the OP is the fact that all of the images available are from the older app versions.  Pre major redesign.  Can you add some screenshots of the current version?  It doesn't matter that you use different iPhone models. ... View more

@sonialeu   Fitbit simplified a lot of the exercise data when it redesigned the app last year. ... View more

@NinaM1812   Your instructions are from an older app version.  I'm sorry, but I have some bad news for you.  Fitbit didn't put Google Assistant on the Sense 2.  It only has Alexa.  This was a big shock to users when the Sense 2/Versa 4 were released.  Fitbit/Google never explained why they didn't put their own voice assistant on their device. ... View more

Hello @Ashnewto and welcome to the Community.  Your full web dashboard was removed.  But there is a back door and you can still see your PBs and lifetime stats -- you can still get to your web profile page.  When you tap on your Community name on this page, you will go to your Community profile.  Look near your profile picture and tap on the blue Go to Fitbit.com profile.  Your profile page.  Just to let you know, you will see options to change your cover page and profile picture, but they don't work. I hope this helps. ... View more

@Mkme   Thank you for the additional information about how you wear your Inspire.  When you use the Inspire in the On Clip setting, it changes the sensitivity of the accelerometer, so it doesn't depend on wrist movement.  I reviewed the Inspire manual before responding.  The Inspire only has SmartTrack.  It doesn't have an Exercise app.  It doesn't have a treadmill option. Have you tried any other troubleshooting steps to get your Fitbit to recognize activity?  Have you restarted it?  Does it recognize other activities? ... View more

@edgegirl   Your screenshots aren't getting added to your posts. ... View more

@VPSK7   I apologize if I misread what you wrote.  It sounds like you want to customize your current clock face.  You might or might not be able to do that.  It depends on the clock face.  You can choose among many clock faces in the Gallery.  Tap on the device/battery icon in the upper left of your Fitbit app, then your Versa 4 tile.  Tap on the Gallery tile, then use the Search option in the upper right.  Choose keywords that are important. You can't customize all clock faces.  The default clock face on the Versa 4 is called Paths Standard.  It is a themed clock face and you can't change it. ... View more

@AygulZ  I moved your post to the Android app forum, a better fit for your issue. ... View more

@KathyDepp   Those are your BMR calories.  They get reported, even if you aren't wearing your Fitbit. ... View more

@edgegirl   Disclaimer -- My Sense 2 doesn't support snore detection, so I'm relying on previous experience.  You mentioned tapping on Restoration, but it might have been there before the app got the big update.  Please look at the images in this Community Blog article.  The Estimated oxygen variation, Sleeping heart rate and Snore report are grouped together.  If you don't have it, can you post a screenshot? @MarioSFitbit   I'm sorry, the Snore tile isn't one that you can turn on/off on the Today page.  It is in the sleep details. ... View more

@GoBos   Features like this don't roll out to users all at once.  In my experience, it can take weeks for this to roll out to all eligible users.  I haven't seen anything else in my tech news feed. ... View more

@Mkme   The Track live option on the app is for outdoor activity and is using your phone's GPS.  You don't walk any real distance on a treadmill.  This is why you get no data. You wrote Inspire as your model.  The Inspire is a very basic model and doesn't have an Exercise app.  There is no treadmill option on an Inspire.  Is Inspire correct? Can you share more details about your Inspire not recognizing walks?  SmartTrack will generally recognize treadmill as a walk, as long as your arm movements are consistent with walking. ... View more

@Linz16   Just trying to help and give you a compliment.  The Charge 2 is an older model. ... View more

Hello @agirlnamedsue  and welcome to the Community.  Please contact Support  for more help. ... View more

Hello @KatieVo and welcome to the Community.  I’m sorry, but there are no third party apps for the Versa 4 and there are no plans to change this. ... View more

@Linz16   I asked a moderator to help answer this question for you.  You obviously treated your Charge 2 with TLC.  Rechargeable batteries don't last forever.  Your Charge 2 has listed well beyond the typical 3-6 year lifespan. ... View more

@Jefferies2024   Please use the Workout shortcut.  Interval Workout is used when you set a move activity, a rest activity and a number of reps.  Outdoor Workout is designed for outdoor non-step based activities like downhill skiing and SUP. I'm adding a little additional explanation.  Earlier Fitbit models had 20-21 shortcuts.  Fitbit added the Outdoor Workout a few years ago.  The Versa 4 got additional specific shortcuts, but Outdoor Workout is still there. ... View more

@Linz16   I have an idea about this, but not a definitive answer for you.  The Charge 2 gives active minutes.  Newer models give active zone minutes.  Active minutes are reported as fat burn, cardio, and peak.  Active zone minutes are reported as moderate, vigorous, and peak.  The app might have changed so these graphs only apply to active zone minutes. If you tap on the Learn more option next to Time in Heart rate zones, it still says that the formula may differ depending on your device.  In the Tips to spend time in heart rate zones section, the article only mentions active zone minutes. ... View more

Hello @Janeeni and welcome to the Community.  What model Fitbit do you use?  All Fitbits, except for some very, very old models, track sleep automatically. ... View more

Hello @Snotmee and welcome to the Community.  Please tap on your Heart rate tile.  Scroll down on the page and it is below your Time in heart rate zones. Posts in the device and platform forums get disabled after 30 days with no replies.  Older threads can have out of date information.  Your question is a good example.  The change that makes the iOS app consistent with Fitbit's design theme is very recent.  A locked thread is out of date.  Fitbit wants you to do exactly what you did.  You started a new thread.  ... View more

@Aligrace   Yes, this is known bug in the Android version of the Fitbit app. ... View more

Hello @Mschoen54 and welcome to the Community.  Basal body temperature is a core temperature measurement.  Fitbits can only record a peripheral skin temperature variation.  You skin temperature on your wrist is affected by your environment.  Sorry. ... View more

@Mikelary  I looked at your public profiled it says you joined Fitbit in October 2022.  You also have three posts in the Charge 5 forum.  You need a Fitbit account to post here in the Community.  Did you have Premium with your Charge 5?  If you signed up for a free trial with in the past, it auto-renews.  Does this apply to you? ... View more

Hello @HeatherParry and welcome to the Community.  It sounds like you are setting the water lock, then are recording your swim using SmartTrack.  SmartTrack is the feature that automatically tracks seven activities, including swimming.  The Inspire 3 recently got an update that can Auto-start six different exercises in the Exercise app.  Rowing is one of them.  Based on user posts and experience, Auto-start will take precedence over SmartTrack. Here's how to turn off the rowing Auto-start.  Open your Exercise app on your Inspire 3 and select Rowing.  Swipe up on the "^" at the bottom of the screen to go to the settings.  Look for Auto-start and toggle it off.  Auto-start is available in six shortcuts on the Exercise app: walk, run, bike, elliptical, rowing, and spinning.  You must turn each one off separately, if you don't want to use them. Unfortunately, you can't rename any workout that got recorded incorrectly. ... View more

@KIAKings   The Today section of your app has several pre-set themes.  You selected the Sleep better theme.  Those four items are pre-set and you can't change them.  There is a customizable option among the pre-sets.  Please tap on the pencil icon in the upper right of your app.  You will see the Sleep better option with a green check mark in the upper right, inside the margin.  Swipe left/right and look for one marked Custom preset or words to that effect.  Tap on the circle in the upper right of the grey area.  Tap on the pencil icon in the upper left of the box.  It will take you to a settings page where you can select your preferred metrics. To be complete, the other themes are Get more active, Manage weight, Manage stress, and Improve heart health.  I have been using the custom option ever since the app changed.  I have exactly what I want. ... View more

@arirangz   There is no rhyme or reason to the graph.  I don't know of any app where you can import your Fitbit data to visualize a graph.  I also want to emphasize Fitbit's own statements on its SpO2 data.  It is for general wellness only and shouldn't be used to make medical decisions. ... View more

@KeSAV  I moved your post to the Third Party Integration forum, a better fit for your issue.  Other Peloton users are having this issue, too.  Please don't toss your Luxe over this.  It is a Peloton/Fitbit app issue, not a Luxe issue.  ... View more

Hello @arirangz and welcome to the Community.  I hope I can explain this concisely.  Reporting SpO2 is a medically regulated feature, so Fitbit needed US Food and Drug Administration approval to be released here.  Fitbit put the first SpO2 sensor on the Ionic (2017), but couldn't activate it. Fitbit created and released the Estimated Oxygen Variation (EOV) graph in 2020.  Getting your SpO2 from a wearable was a big deal at the time.  Fitbit created this graph, but couldn't put numbers on it.  It didn't have FDA approval to do that.  After Fitbit got FDA approval, it decided to give users average sleeping SpO2.  Fitbit never explained why it didn't add the values for the graph.  I'm not a Fitbit employee, so it might have involved more work to get FDA approval for that. The EOV graph has been available for four years now.  Based on my personal experience, I don't think Fitbit will change it.  You can give feedback by voting for and leaving a comment in this request in the Product Feedback forum. I never downloaded my SpO2 data, so I can't explain your lines with 50 as a value. ... View more

@cnhutch  If these two steps keep leading you to that endless loop, please contact Support for more help. ... View more

Hello @cnhutch and welcome to the Community.  First, please read or re-read this Help article to make sure you are following the steps correctly.  Are you getting to these pages when you start with the following? Tap on the Settings (gear) icon in the upper right of your Fitbit app Tap on Move Account ... View more

@Filmlabrat   I looked at your public profile and can see that you are a long time Fitbit user.  The Charge 6 requires a Google account.  If you still have a Fitbit account, then it is important that you move to a Google account before trying to set up a Charge 6.  Please see this Help article for more details. You can lose data if you don't do this correctly. ... View more

Hello @holekg2 and welcome to the Community.  You mentioned the Inspire 2.  In my experience, all Fitbit monochrome screens are hard to read in daylight.  Fitbit color screens are better, but not perfect.  If you want to continue to use a tracker, then the Charge 6 or Inspire 3 might meet your needs.  The Charge 6 has hardware that you might not want or need.  The Inspire 3 is closest to the Charge 2, but doesn't track floors. ... View more